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Electronic Code of Federal Regulations

e-CFR data is current as of December 11, 2019

Title 47Chapter ISubchapter APart 14


TITLE 47—Telecommunication

CHAPTER I—FEDERAL COMMUNICATIONS COMMISSION

SUBCHAPTER A—GENERAL

PART 14—ACCESS TO ADVANCED COMMUNICATIONS SERVICES AND EQUIPMENT BY PEOPLE WITH DISABILITIES

rule

Subpart A—SCOPE

§14.1
Applicability.
§14.2
Limitations.
§14.3
Exemption for Customized Equipment or Services.
§14.4
Exemption for Small Entities.
§14.5
Waivers—Multipurpose Services and Equipment.
rule

Subpart B—DEFINITIONS

§14.10
Definitions.
rule

Subpart C—IMPLEMENTATION REQUIREMENTS—WHAT MUST COVERED ENTITIES DO?

§14.20
Obligations.
§14.21
Performance Objectives.
rule

Subpart D—RECORDKEEPING, CONSUMER DISPUTE ASSISTANCE, AND ENFORCEMENT

§14.30
Generally.
§14.31
Recordkeeping.
§14.32
Consumer Dispute Assistance.
§14.33
Informal or formal complaints.
§14.34
Informal complaints; form, filing, content, and consumer assistance.
§14.35
Procedure; designation of agents for service.
§14.36
Answers and replies to informal complaints.
§14.37
Review and disposition of informal complaints.
§14.38
Formal complaints.
rule

Subpart E—INTERNET BROWSERS BUILT INTO TELEPHONES USED WITH PUBLIC MOBILE SERVICES.

§14.60
Applicability.
§14.61
Obligations with respect to internet browsers built into mobile phones.

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