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e-CFR data is current as of March 4, 2021

Title 47Chapter ISubchapter BPart 52 → Subpart E

Title 47: Telecommunication

Subpart E—Universal Dialing Code for National Suicide Prevention and Mental Health Crisis Hotline System

§52.200   Designation of 988 for a National Suicide Prevention and Mental Health Crisis Hotline.
Appendix to Part 52—Deployment Schedule for Long-Term Database Methods for Local Number Portability

Source: 85 FR 57783, Sept. 16, 2020, unless otherwise noted.

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§52.200   Designation of 988 for a National Suicide Prevention and Mental Health Crisis Hotline.

(a) 988 is established as the 3-digit dialing code for a national suicide prevention and mental health crisis hotline system maintained by the Assistant Secretary for Mental Health and Substance Use and the Secretary of Veterans Affairs.

(b) All covered providers shall transmit all calls initiated by an end user dialing 988 to the current toll free access number for the National Suicide Prevention Lifeline, presently 1-800-273-8255 (TALK).

(c) All covered providers shall complete 10-digit dialing implementation in areas that use 7-digit dialing and have assigned 988 as a central office code as defined in §52.7(c) by July 16, 2022.

(d) All covered providers shall complete all changes to their systems that are necessary to implement the designation of the 988 dialing code by July 16, 2022.

(e) For purposes of complying with the requirements of this section,

(1) The term “covered provider” means any telecommunications carrier, interconnected VoIP provider, or provider of one-way VoIP.

(2) The term “one-way VoIP”—

(i) Means a service that—

(A) Enables real-time, two-way voice communications;

(B) Requires a broadband connection from the user's location;

(C) Requires internet protocol-compatible customer premises equipment; and

(D) Permits users generally to receive calls that originate on the public switched telephone network or to terminate calls to the public switched telephone network.

(ii) Does not include any service that is an interconnected VoIP service.

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Appendix to Part 52—Deployment Schedule for Long-Term Database Methods for Local Number Portability

Implementation must be completed by the carriers in the relevant MSAs during the periods specified below:

Phase I—10/1/97-3/31/98
Chicago, IL3
Philadelphia, PA4
Atlanta, GA8
New York, NY2
Los Angeles, CA1
Houston, TX7
Minneapolis, MN12
Phase II—1/1/98-5/15/98
Detroit, MI6
Cleveland, OH20
Washington, DC5
Baltimore, MD18
Miami, FL24
Fort Lauderdale, FL39
Orlando, FL40
Cincinnati, OH30
Tampa, FL23
Boston, MA9
Riverside, CA10
San Diego, CA14
Dallas, TX11
St. Louis, MO16
Phoenix, AZ17
Seattle, WA22
Phase III—4/1/98-6/30/98
Indianapolis, IN34
Milwaukee, WI35
Columbus, OH38
Pittsburgh, PA19
Newark, NJ25
Norfolk, VA32
New Orleans, LA41
Charlotte, NC43
Greensboro, NC48
Nashville, TN51
Las Vegas, NV50
Nassau, NY13
Buffalo, NY44
Orange Co, CA15
Oakland, CA21
San Francisco, CA29
Rochester, NY49
Kansas City, KS28
Fort Worth, TX33
Hartford, CT46
Denver, CO26
Portland, OR27
Phase IV—7/1/98-9/30/98
Grand Rapids, MI56
Dayton, OH61
Akron, OH73
Gary, IN80
Bergen, NJ42
Middlesex, NJ52
Monmouth, NJ54
Richmond, VA63
Memphis, TN53
Louisville, KY57
Jacksonville, FL58
Raleigh, NC59
West Palm Beach, FL62
Greenville, SC66
Honolulu, HI65
Providence, RI47
Albany, NY64
San Jose, CA31
Sacramento, CA36
Fresno, CA68
San Antonio, TX37
Oklahoma City, OK55
Austin, TX60
Salt Lake City, UT45
Tucson, AZ71
Phase V—10/1/98-12/31/98
Toledo, OH81
Youngstown, OH85
Ann Arbor, MI95
Fort Wayne, IN100
Scranton, PA78
Allentown, PA82
Harrisburg, PA83
Jersey City, NJ88
Wilmington, DE89
Birmingham, AL67
Knoxville, KY79
Baton Rouge, LA87
Charleston, SC92
Sarasota, FL93
Mobile, AL96
Columbia, SC98
Tulsa, OK70
Syracuse, NY69
Springfield, MA86
Ventura, CA72
Bakersfield, CA84
Stockton, CA94
Vallejo, CA99
El Paso, TX74
Little Rock, AR90
Wichita, KS97
New Haven, CT91
Omaha, NE75
Albuquerque, NM76
Tacoma, WA77

[62 FR 18295, Apr. 15, 1997]

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