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e-CFR data is current as of October 20, 2020

Title 39Chapter IIISubchapter DPart 3022 → Subpart E

Title 39: Postal Service

Subpart E—Settlement

§3022.40   Policy on settlement.
§3022.41   Satisfaction.

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§3022.40   Policy on settlement.

It shall be the general policy and practice of the Commission to encourage alternative dispute resolution and settlement of complaints by informal procedures, such as correspondence, conferences between the parties, and the conduct of proceedings off the record with the consent of the parties.

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§3022.41   Satisfaction.

(a) If a complaint is resolved informally, in whole or in part, subsequent to Commission action under §3022.30(a)(1), the complainant must promptly file:

(1) A statement explaining the resolution; and

(2) A motion to dismiss or amend the complaint based on the resolution.

(b) The Commission may order the submission of additional information before acting on any motion filed under paragraph (a)(2) of this section.

(c) In determining whether to allow the complaint to be dismissed or amended under this section, the Commission will take into consideration whether the issues raised by the complaint may continue to impact a significant segment of the mailing community.

[74 FR 16744, Apr. 10, 2009, as amended at 85 FR 9656, Feb. 19, 2020]

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