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Electronic Code of Federal Regulations

e-CFR data is current as of December 11, 2019

Title 39Chapter IIIPart 3031Subpart A → §3031.12


Title 39: Postal Service
PART 3031—RULES FOR RATE OR SERVICE INQUIRIES
Subpart A—Rate or Service Inquiry Forms and Procedures


§3031.12   Treatment as a complaint.

If the Commission receives a volume of rate or service inquiries on the same or similar issue such that there may be cause to warrant treatment as a complaint, it may appoint an investigator to review the matter under §3030.21 of this chapter or appoint a public representative representing the interests of the general public to pursue the matter.

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